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My Account | |
How do I create an account? | |
1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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How do I edit my account information? | |
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. | |
How much is my shipping? | |
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
When orders ship:
Monday to Thursday before 12 PM
Thursday after 12 PM to Saturday before 12 PM
Saturday after 12 PM thru Sunday This schedule applies to all orders. Holidays, severe weather, days we are closed and interruption in service by transportation carriers can affect scheduled delivery times. A small handling charge is added to all methods of shipping. Shipping charges are subject to change without notice. The display of any item on our website is not a guarantee that it is in stock at the time the order is placed. Some items may be back ordered and then shipped to you as soon as possible. (We do not back order items for international shipments). Some items in our store are drop shipped from other locations.
Domestic Shipping: Any item that is sold with a free shipping offer may be sent by UPS Ground or USPS 1st Class Mail at our discretion. If shipping orders to multiple locations, multiple shipping charges will be incurred.
International Shipping: Orders with a destination outside the USA are typically sent by USPS Insured Mail. Insurance on packages is not available to all countries. If a package becomes lost or damaged and could not be insured, the customers bears the loss. In accordance with the law, we declare to customs the contents and value of each package. Duties or tariffs on packages vary for each country. Payment for orders to be shipped outside the USA must be paid for by Visa or MasterCard. Payment by Discover Card is NOT accepted for International orders. We do not back-order items for orders that ship to locations outside the USA. |
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I forgot my password. | |
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
How do I return my product? | |
Please click here for more information on returning an item. | |
I received the wrong product. | |
If you feel that you have received the wrong product, please contact customer service within 48 hours of receiving the product. | |
What is your return policy? | |
Please see our Terms & Conditions for complete details regarding our return policy. |